The Medical Assistant (MA) functions in a clinical and administrative support role to assist the health care professional to ensure the delivery of quality health care services. The MA works under the supervision and direction of the Registered Nurse. The MA reports to the Clinical Coordinator.



Minimum: Certified/Registered Medical Assistant, Paramedic. Must maintain license/certification.

Work Experience:

Minimum: One-year recent, relevant, clinical experience
Preferred: Demonstrated knowledge of surgical asepsis, Universal Precautions, MDPH and OSHA standards


Clinical Skills

  • Create value by working together with mutual respect and trust within and across our network at every level appreciating individual differences
  • Provide safe patient care
  • Report facts with accuracy, follow instructions, and complete assignments independently
  • Collect patient assessment data pertaining to the physical, psychological, social, spiritual, and learning needs of the patient utilizing effective communication skills
  • Provide patient care, direct and indirect, under the supervision of the RN and in accordance with the practice standards
  • Follow appropriate standards, policies and procedures to provide optimal patient care
  • Perform efficiently in emergency situations following established standards, remaining calm, informing appropriate persons, and documenting events
  • Facilitate effective working relationships/communications with all members of health team to promote a consistent and efficient continuum of patient care.
  • Regard change as an opportunity and constantly adjust to it

Quality Management

  • Adhere to Universal Precautions guidelines
  • Conduct self in every area, personal and professional, with adherence to the highest ethical standards
  • Participate in quality management and clinical outcomes
  • Demonstrate awareness of and adherence to safety and legal requirements for nursing in pain management
  • Enthusiastically pursue new opportunities that improve processes and ultimately the organization
  • Regard change as an opportunity and constantly adjust to it.
  • Manage situations in a manner that minimizes risk


  • Independently mobile
  • Approximately 80% of time spent standing / walking
  • Moderate to heavy computer use
  • Periodic heavy physical exertion
  • Ability to lift up to 60 pounds
  • Frequent bending, kneeling, overhead lifting, pushing and pulling
  • Ability to wear a lead apron
  • Auditory and visual skill


  • Very busy, stressful environment
  • Exposure to a variety of attitudes and personalities from patients, families, and visitors